Voice Solutions
Cloud-based Voice over IP (VoIP) connection built for multi-location businesses.
Smarter Voice Solutions for Modern Healthcare Practices
Clear communication is critical in healthcare. From scheduling appointments to coordinating care, your phone system needs to work flawlessly—every time.
ICS IT Voice Solutions delivers healthcare-ready VoIP systems built specifically for multi-location offices. We provide crystal-clear call quality, enterprise-level reliability, and seamless integration with your daily workflows—backed by local, responsive IT support you can trust.
Why Voice Matters in Healthcare
Your phone system is often the first point of contact for patients, and a vital tool for your staff.
Reduce Missed Calls and Long Hold Times
Support Busy Front Desks and Clinical Teams
Maintain Security and Compliance Standards
Built for Clinics and Medical Practices
✔ Auto-attendants and smart call routing
✔ Call queues for high-volume scheduling
✔ Voicemail-to-email for faster follow-up
✔ Multi-location and remote staff support
✔ Call recording options (policy-based)
✔ Mobile and desktop softphone access
Managed from day one. Supported for the long term.
A healthcare voice system should be reliable, secure, and effortless for your staff. With ICS IT, your VoIP solution is fully managed from the very beginning—and supported every step of the way.
Designed for Your Practice
We start by understanding how your clinic operates—front desk flow, call volume, providers, and locations. Then we design a voice system that fits your workflows today and scales as your practice grows.
Seamlessly Implemented
From system setup and hardware provisioning to number porting and go-live, ICS IT handles the entire implementation process. We work behind the scenes to ensure a smooth transition with minimal disruption to patient care.
Proactively Supported
Once live, your system is continuously monitored and supported by our local, expert IT team. If issues arise, we respond quickly—often before your staff even notices—so communication stays uninterrupted.
Upgrade Your Practice’s Voice System
Let’s build a voice solution that supports your staff, your patients, and your growth.
Powering Healthcare Clients For Over 20 Years
“Dennis and I have worked together for twenty years. He has been with TWC through the installation of computer systems as well as phone systems. Dennis and his team are available 24/7, and that has been a life safer when issues happen after hours as well as on weekends.”
Vickie Fant
CEO
