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Love working with ICS? Leave us a review here!
Love working with ICS? Leave us a review here!
Love working with ICS? Leave us a review here!

Epic EHR Support in Jackson, MS

Hosting, integration, and IT support for Epic EHR software

IT Support for the Nation’s Largest EHR Software

Our IT technicians are trained on all things Epic, one of the largest providers of EHR software in the United States. We’ll help your medical team and staff navigate using Epic while providing custom solutions and support, whether it be training or system optimization.

About Epic

Epic is an electronic health record software that provides a comprehensive, unified view of patient care. It allows medical organizations to capture clinical and administrative information online and share it in real-time with other healthcare providers and insurers. Epic offers a wide range of clinical, financial, and operational capabilities that can help improve care, reduce costs, and enhance patient engagement.

Organizations such as hospitals, academic medical centers, private physician practices, specialty practices, community health centers, ambulatory care facilities, and rehab centers widely use Epic’s core features:

  • Access and Revenue Cycle
  • Analytics, Insights, and Discovery
  • Care Across the Continuum
  • Digital Patient Experience
  • Population Health
  • Health Plans
  • Patient Flow

Rapid 1-Hour EHR Support Times

The last thing you need is your IT technician responding hours or days later when you encounter an issue. Getting a fast response is a huge challenge in the IT field, but we’re here to change that. ICS proudly maintains a standard one-hour resolution time for our support tickets. Our rapid help desk support is a breath of fresh air for the clinics and hospitals that’ve trusted us for the last 20 years.

Moving Your EHR to Epic

Are you considering moving your electronic health records to Epic? ICS has experience helping medical clinics migrate their existing EHR to Epic, specifically. We’ll help you navigate the platform’s many features, help you set up user accounts, ensure your records transfer correctly, and everything in between. If you’re on the fence about using Epic, we’ll tell you if it is the right EHR for your medical facility’s needs.

HIPAA-Compliant Epic EHR Hosting

Move your electronic health records to a secure, private, HIPAA-compliant cloud. We use only the best EHR hosting equipment compatible with Epic’s software, and we proactively monitor 24/7 to ensure tight data security and around-the-clock uptime. Our EHR cloud hosting services empower hospitals and clinics to increase their flexibility, scalability, and data protection in accordance with HIPAA.

Clinics Love Our Expert EHR Support and IT Assistance

​​“Dennis and I have worked together for twenty years. He has been with TWC through the installation of computer systems as well as phone systems. Dennis and his team are available 24/7, and that has been a life safer when issues happen after hours as well as on weekends.”


Vickie Fant
We have had a great relationship working with Dennis and his associates. ICS is always quick to answer any questions and work expeditiously to remedy any clinic IT issues when they occur from time to time. I would recommend them to any healthcare provider for IT & Cloud services.


Dr. Leland Gebhart

Your 24/7 EHR Support Team

ICS offers 24/7 EHR support. If you’re experiencing technical trouble or have a question, we’ll do everything possible to help. With us on your team, you’re freeing up resources, removing frustration, and finding more time to provide quality patient care.

Make the Most of Your EHR

We heard through the grapevine that most clinics dislike their EHR software. While we can’t solve all the problems Epic users face, we can dramatically improve your EHR experience and b your go-to expert when issues arise. Whether it be integration support or troubleshooting, ICS is here to help you make the most of Epic.

Epic Support From IT Pros
Who Know Healthcare