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Backup & Disaster Recovery Services

Tested, documented backup and disaster recovery for businesses across the Southeast — ready before you need it, not after.

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24/7/365 In-House Monitoring

We monitor your backups around the clock — verifying every job, catching failures before they become a crisis, and alerting the same team that handles your recovery. No handoffs. No third-party queue.

Mississippi-Based, Always Available

We partner with industry leaders including Datto, Microsoft, and more to deliver backup and recovery solutions built for real-world resilience — tested, not just installed.

Partnerships that prove themselves over time

Some of our client relationships are as old as the company itself. Businesses that trust us with their data and their recovery don’t leave.

Elite Technology Partnerships

We partner with industry leaders including Datto, Microsoft, and more to deliver backup and recovery solutions built for real-world resilience — tested, not just installed.
ICS cybersecurity client using secure network in Mississippi

Data Loss Isn't a Matter of If. It's When.

Ransomware. Hardware failure. Natural disaster. A staff member who deleted something they shouldn’t have. Every one of these has shut down a business that thought it couldn’t happen to them. The difference between an organization that recovers in hours and one that’s offline for days — or longer — isn’t luck. It’s a tested, documented recovery plan built before the incident occurred.

The operational cost of downtime is serious for any business: lost revenue, staff idle time, damaged client relationships, and the kind of reputational fallout that takes longer to recover from than the systems themselves. For regulated industries — healthcare, financial services, legal — the exposure also includes compliance obligations that kick in the moment data is compromised.

ICS builds backup and disaster recovery programs around how your business actually operates: your systems, your workflows, your recovery time requirements, and your industry’s compliance landscape. Not a generic IT checklist. 

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Built-In Protection, End to End

Automated, Reliable Backup

Manual backups fail. Staff forget to run them, the process gets skipped during busy stretches, and nobody checks the results until something goes wrong. ICS implements automated backup solutions that run on a defined schedule — daily, hourly, or continuous depending on your data volume and recovery requirements — without requiring staff intervention to function.

Every backup solution ICS deploys is configured with encryption in transit and at rest, access controls, and audit logging. For regulated industries, we also ensure vendor agreements are in place with every backup provider touching sensitive data — because a cloud backup vendor handling protected information is a compliance obligation, whether you’ve treated it as one or not.

The 3-2-1 Backup Rule

The 3-2-1 rule is the foundation of a defensible backup strategy: three copies of your data, on two different types of media, with one copy stored offsite. It’s not new guidance — but it’s consistently the gap we find in businesses that think they have backup covered.

A single local backup isn’t sufficient protection against ransomware — which specifically targets backup systems — or against physical events that affect your primary location. ICS implements 3-2-1 architectures that combine on-site, cloud-hosted, and air-gapped options, configured so that no single event can take out all three copies at once.

Disaster Recovery Planning

A backup is a copy of your data. A disaster recovery plan is the documented process for getting your business back online using that copy — and the difference between having one and not having one is the difference between a measured recovery and a crisis response.

ICS develops written disaster recovery plans that define exactly what happens when something goes wrong: which systems get restored first, in what sequence, by whom, with what tools, and in what timeframe. We build recovery runbooks your team can execute even under pressure — and even if key personnel are unavailable.

Recovery Time & Recovery Point Objectives

RTO (Recovery Time Objective) is how long your business can be offline before it significantly impacts operations. RPO (Recovery Point Objective) is how much data you can afford to lose — meaning, how far back your most recent usable backup needs to reach.

These aren’t arbitrary IT metrics. They’re business decisions that drive every architectural choice in your backup and recovery program. A business running time-sensitive client transactions has different recovery requirements than one with more flexibility in its daily workflow. ICS works with you to define your actual RTO and RPO, then builds a solution that can meet them — and tests against them.

Business Continuity Planning

Disaster recovery gets your systems back online. Business continuity keeps your operation running in the window between the incident and the recovery. That means documented procedures for how work continues during downtime: how staff operates, how client communication is handled, how records are managed, and how the business transitions back to normal operations once systems are restored.

ICS helps businesses develop continuity plans that reflect operational reality — not just the IT components. The businesses that weather incidents best are the ones whose teams already know what to do before anyone asks.

Backup Monitoring & Verified Testing

Most backup failures are silent. The backup appears to run, no error is reported, and nobody verifies the restore until there’s an actual emergency — at which point the backup turns out to be corrupted, incomplete, or untested against the current system configuration.

ICS runs ongoing backup monitoring that validates each backup job and alerts our team when something doesn’t complete as expected. We also conduct documented restore tests on a defined schedule, generating written records of the test date, systems tested, and recovery outcome. That documentation supports both internal confidence and audit readiness for regulated industries.

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Why Businesses Choose ICS for Backup and Disaster recovery

Most backup solutions are built for generic environments. The businesses that get the most out of them are the ones whose provider understood the specific systems, workflows, and compliance requirements in play and built accordingly.

ICS works with businesses across healthcare, dental, legal, financial services, and multi-location operations throughout the Southeast. We understand how different types of organizations need to sequence a recovery, what industry-specific compliance frameworks require for contingency planning, and how to build a DR program that accounts for the operational environment — not just the server room.

 

  • 3-2-1 architecture including air-gapped options ransomware can’t reach
  • Documented recovery plans and verified restore testing on a defined schedule
  • RTO/RPO planning tied to your actual operational requirements
  • Compliance-aware backup configuration for regulated industries
  • Mississippi-based team — responsive when a real incident happens
  • Scales from single-location businesses to multi-site operations across the Southeast

Frequently asked questions

What is the difference between backup and disaster recovery?

Backup is the act of copying and storing your data so it can be retrieved if something goes wrong. Disaster recovery is the documented plan for getting your business back online using that backup — defining what gets restored, in what order, by whom, and in what timeframe. You need both. A backup without a recovery plan is just data. A recovery plan without a tested backup is just a document.

What is the 3-2-1 backup rule?

The 3-2-1 rule means: three copies of your data, stored on two different types of media, with one copy kept offsite. The logic is redundancy — no single event (ransomware, hardware failure, fire, flood) should be able to take out all three copies simultaneously. ICS implements 3-2-1 architectures for clients, typically combining on-site backups, encrypted cloud storage, and an air-gapped or immutable copy that ransomware can’t reach.

What are RTO and RPO, and why do they matter?

RTO (Recovery Time Objective) is how long your business can afford to be offline before the operational impact becomes serious. RPO (Recovery Point Objective) is how much data loss you can tolerate — how recent your most recent usable backup needs to be. These are business decisions that determine the architecture of your entire backup and recovery program. ICS defines them with you before building anything, so the solution is built around what your business actually needs.

Can ransomware infect our backups?

Yes — and modern ransomware specifically targets connected backup systems to eliminate recovery options. This is why backup architecture matters as much as backup frequency. ICS implements immutable storage (where data can’t be overwritten or deleted after it’s written) and air-gapped configurations that are not connected to your live environment, ensuring a ransomware attack on your network cannot reach the copy you’ll use to recover.

How often should backups be tested?

At minimum, quarterly restore tests with documented results. For businesses with higher data sensitivity or tighter recovery requirements, monthly testing is a stronger standard. The test should verify that data is complete, the restore process works against your current system configuration, and recovery time falls within your defined RTO. ICS includes scheduled, documented restore testing in every backup program we manage.

What compliance requirements apply to backup and data recovery?

It depends on your industry. Healthcare organizations must meet HIPAA’s Contingency Plan requirements. Businesses handling financial or consumer data fall under the FTC Safeguards Rule or state privacy regulations. Law firms have their own data protection obligations. In each case, the requirements include documented backup plans, disaster recovery procedures, and evidence of testing. ICS builds backup and DR programs that address your specific regulatory framework and generate the documentation to demonstrate compliance.

How long does it take to restore from a backup?

Recovery time depends on data volume, system type, backup architecture, and your defined RTO. ICS designs recovery solutions around your specific requirements and tests against them — rather than assuming a generic recovery window. Some configurations support near-instant failover for critical systems. Others involve a longer sequential restoration process. We’ll define what’s appropriate for your operation before we build the solution.

Start with a Free Assessment

Not sure if your current backup setup would hold up? ICS offers a complimentary consultation for businesses across Mississippi, Alabama, Georgia, and Louisiana. We'll assess what you have, identify the gaps, and tell you exactly what it would take to build something that holds.

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